1. General Overview & Data Controller
minaTV ("we", "our", or "us") is dedicated to protecting your privacy and ensuring your personal information is treated with highest security and confidentiality.
This Privacy Policy outlines how we collect, store, process, and safeguard your data when you visit our website (minatv.com) or use our streaming gateway and support services.
Data Controller: minaTV LLC. If you have any inquiries regarding your data, you can reach our designated Data Protection Officer directly at support@serieiptv.com.
2. Strict Zero-Log Streaming Policy
We firmly uphold a strict Zero-Log Policy for all customer streaming activities. We never record, monitor, store, or inspect what channels, live matches, movies, or series you stream.
We do not inspect packet contents, IP destinations, or viewing durations. Your entertainment choices remain 100% private and confidential.
3. Data We Collect and Why
Order & Account Information: To activate your subscription and send setup credentials, we process your contact email address, chosen subscription plan, and communication preference (such as WhatsApp number if provided).
Technical Compatibility Data: Information about device architecture (e.g. Fire TV, Android TV, Samsung Tizen) is used solely to generate appropriate playlist formats (M3U or Xtream Codes API).
Payment Information: We do NOT store or process your credit card numbers on our servers. All financial transactions are securely handled through level-1 PCI-DSS compliant payment gateways with 256-bit SSL encryption.
4. Cookies & Local Storage
Our website uses minimal essential cookies and local storage tokens to remember your selected language, currency preference, and shopping cart state.
We do not sell your personal data or browsing behavior to third-party advertisers.
5. Your Rights Under GDPR (Art. 15-22)
Under the EU General Data Protection Regulation (GDPR) and equivalent privacy laws, you possess the right to:
• Request full access to the personal data we hold about you.
• Request correction of inaccurate or incomplete personal information.
• Request complete erasure ("Right to be Forgotten") of your customer account.
• Restrict or object to the processing of your personal data.
To exercise any of these rights, email support@serieiptv.com and our team will process your request within 24 business hours.
Protected by 256-bit SSL · minaTV LLC Compliance Division